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FAQ
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I've bought my original painting, will it come ready to hang?Yes. Original paintings come stretched, wired and ready to hang.
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Do you ship internationally?Yes, I ship to every country in the world.
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How are your paintings and works on paper shipped?Original paintings are packed very carefully in custom made double walled cardboard boxes with layers of bubble wrap. All my works on paper are insulated, rolled and shipped in extra strong 3mm wall cardboard tubes.
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What if my artwork gets lost or damaged?If your piece gets lost or damaged in transit, a replacement or full refund will be issued to you. Please email John at sillincejohn11@gmail.com with any enquiries.
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What if I change my mind?Screen colours can vary among computer screens, so please know that there may be a slight variation in real life. Every effort has been made to represent the colours of the original painting accurately. If you are unhappy with your piece or just change your mind, I offer a full refund up to 14 days after delivery receipt - customer pays return tracked shipping. Please email John at sillincejohn11@gmail.com with any enquiries.
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Do you do commissions?No, I don’t work to commission. Due to the deeply personal subject matter of my work, my work and style is a direct response to my human experience and subconscious.
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Do you have any original paintings for sale right now?All original paintings currently for sale can be found in the section “Available Work”.
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Why are there are no original paintings for sale in your shop?If there are none for sale it means they have all sold, but there are always new works in the pipeline. For first access to new originals, and for all news including works on sale and upcoming shows, subscribe to my mailing list. I send out an email with new collections of originals every few months.
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I missed out on your last collection of originals, how do I find out when the next ones go on sale?The best way to hear about my upcoming work is to sign up to my newsletter and you will receive an email before any new art goes on sale to the public. You’ll also be first in the loop to hear about upcoming shows and other news.
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What medium do you use?I use primarily acrylic paints on canvas. The canvases I use are made using premium solid wooden stretcher bars, which are made in the UK, from wood that has been responsibly sourced and is both FSC & PEFC certified; the museum and gallery bars I use for my paintings are an excellent product that give each work strength and extra gravitas, ensuring longevity for years to come.
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Do you offer prints?Not at this time, but might do in the future.
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I have placed my order, when should I expect my artwork?Once you place your order it will be processed and shipped within 3 - 5 business days. Once your artwork has been prepared for shipping, you will receive an email with your tracking details, and estimated date of arrival with you. Delivery takes between 5-7 business days around the UK, and between 5 -10 business days around the world. All shipments will require a signature on delivery again, for your peace of mind. Please email John at sillincejohn11@gmail.com with any enquiries.
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How much is shipping?Works on Paper - Flat Rate to UK - £29 Original Paintings - Flat Rate to UK - £48 Works on Paper - Flat Rate International - £48 Original Paintings - Flat Rate International - £96 All orders are sent tracked and with insurance for your peace of mind. Prices are calculated for delivery to your country at checkout. All artworks are sent tracked for your (and my!) peace of mind, and once your order has been placed, and shipping has been calculated, you’ll receive an email with your unique tracking number so you can rest assured while it’s in transit.
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