Question 1

I've bought my original painting, will it come ready to hang?

Accepted Answer

Yes.  Original paintings come stretched, wired and ready to hang.

Question 2

Do you ship internationally?

Accepted Answer

Yes, I ship to every country in the world.

Question 3

How are your paintings and works on paper shipped?

Accepted Answer

Original paintings are packed very carefully in custom made double walled cardboard boxes with layers of bubble wrap. 
All my works on paper are insulated, rolled and shipped in extra strong 3mm wall cardboard tubes.

Question 4

What if my artwork gets lost or damaged?

Accepted Answer

If your piece gets lost or damaged in transit, a replacement or full refund will be issued to you. Please email John at sillincejohn11@gmail.com (sillincejohn11@gmail.com)with any enquiries.

Question 5

What if I change my mind?

Accepted Answer

Screen colours can vary among computer screens, so please know that there may be a slight variation in real life.  Every effort has been made to represent the colours of the original painting accurately.

If you are unhappy with your piece or just change your mind, I offer a full refund up to 14 days after delivery receipt - customer pays return tracked shipping.

Please email John at sillincejohn11@gmail.com (sillincejohn11@gmail.com)with any enquiries.

John Sillince fine artist

FAQ

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